Delivering Exceptional Customer Service

Presented by Jenny Chandler| Simple Desk and PARO BGA Counsellor

Many companies fail to prioritize customer experience, but the truth is, a happy customer will return and spend even more money… and they will bring their friends.  Let’s have a look at some ways to grow your business by delighting your customers.

In this workshop we will discuss:

• Evaluating your client journey
• Most important aspects of outstanding customer service
• Tech to streamline the customer experience
• Creating processes to ensure every client gets the best experience

By focusing on the customer experience, you make it easier for new customers to purchase your offering today as well as increase the lifetime value of your customers!

To register for any of the workshops, register by emailing makingadifference@paro.ca
No fee to participate!